Service
Internal Tools
Spreadsheets and off-the-shelf software only go so far. We build internal tools such as admin panels, CRMs, inventory and approval systems shaped around your exact process.
The problem
Your team is the integration between your apps.
Every business has a hidden layer of work: copying orders into spreadsheets, chasing status updates, rebuilding the same report every Monday. It is slow, error-prone and depends on whoever remembers how it works. A custom internal tool puts that process in one screen, with the right data, permissions and automation built in.
What changes for you
- Hours of copy-and-paste admin removed from every week
- Fewer mistakes because data is entered once and reused everywhere
- New hires get productive faster with one clear system to learn
Why it works
- One place for data that lives in ten spreadsheets today
- Roles and permissions so the right people see the right things
- Built to connect with the software you already pay for
What you get
- 01Process mapping and requirements
- 02Admin panels and back-office apps
- 03Custom CRMs, booking and inventory systems
- 04Approval flows, roles and audit logs
- 05Integrations and data migration
Use cases
What we can do for you.
Custom CRMs
A pipeline that matches how you actually sell, with the fields, stages and follow-ups your team needs and nothing they don't.
Admin panels
Manage customers, orders, bookings, inventory or content from one secure back office.
Approval and intake workflows
Forms that route requests to the right person, track status and keep an audit trail.
Operations hubs
Scheduling, job tracking, staff checklists and documents in one place for multi-location teams.
How it runs
How a project runs.
Typical timings. We confirm yours in a fixed scope before any work starts.
- 01
Week 1
Shadow the workflow
We sit with the people doing the work and map every step, spreadsheet and handoff.
- 02
Week 2
Design the tool
Screens built around the daily tasks, with roles and permissions agreed up front.
- 03
Weeks 3–7
Build and connect
We build the tool and connect it to your existing apps so data flows automatically.
- 04
Week 8
Roll out and train
Data migration, a short training session and support while the team switches over.
Tools and platforms we use
- Next.js
- Supabase
- PostgreSQL
- Retool when it fits
- Airtable
- Google Workspace
- Zapier & Make
- REST & webhooks
Proof
Related work.
Why PlanB Digital?
Built around people
We design for the person using it fifty times a day, so adoption is high from week one.
Right tool for the job
Sometimes a low-code tool is enough. We'll tell you honestly and save you money.
Secure by default
Role-based access, audit logs and backups are standard, not upsells.
Frequently asked questions
Why not just buy software?
Off-the-shelf tools are great until your process doesn't fit them. A custom tool removes workarounds and usually costs less than many seats of software you only half use.
Can it replace our spreadsheets without losing data?
Yes. We import your existing sheets, clean the data and keep a copy so nothing is lost.
How many users can it handle?
From a team of three to hundreds of staff across locations. We plan for growth from day one.
Can it connect to QuickBooks, HubSpot or our booking system?
Most business software has an API. If it does, we can connect to it.
Popular with
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